Watches Know-How Tips

There are countless things that you can learn from your timepieces, here are the things that matter.

About Your Watch

Is there anything to keep in mind while adjusting date on my timepiece?

You probably don’t give much thought to when you set your watch –if you notice that your watch is not showing the proper time or date, you set right away. However changing the date when your watch is showing between 9pm and 3am can cause damage to the watch – the date should never be changed during this time period. The reason for this is simple. The day/date gear for most watches begins to engage at 9pm and does not fully disengage until 3am, well after the date has changed. If you use the crown to change the date during the 9pm-3am “danger zone”, you can damage the day-date gear or dial and earn your watch an all-expenses-paid trip for repair.

Even if you put your watch on in the morning, you need to be aware of this potential problem in the event your watch stopped while in the “danger zone”. Always make sure to advance the time first to sometime in the “safe zone” (say, 7am) and then advance the date setting. If the date is only off by one or two days, it is always safe to manually advance the time past midnight until the correct date is shown.

What should I do to ensure that my watch continues to provide excellent service for many years?

Magnetic fields: avoid placing your watch on speakers or refrigerators, since these have strong magnetic fields.
Bathing in the sea: always rinse your watch with warm water afterwards.
Shocks: whether thermal or other, avoid them.
Crown: screw it in carefully to ensure that no water enters the mechanism.
Cleaning: for metal bracelets and for all water-resistant cases use a toothbrush with soapy water and a soft cloth for drying.
Chemical products: avoid direct contact with solvents, detergents, perfumes, cosmetic products etc., since they may damage the bracelet, the case or the gaskets.
Temperatures: avoid extreme temperatures (above 60C, or 140F, below 0C, or 32F) or extreme temperature changes.

How often should I have my watch tested for water-resistance?

A water-resistant wristwatch should be tested for water-resistance once a year and the seal replaced if necessary.

The constant influence of environmental factors such as perspiration, cosmetics or temperature can have a drastic effect on watch seals, which age with time and lose their sealant properties in the process. Sharp knocks can also adversely affect the water-resistance of your watch.

Significantly enough, professional divers have their watches checked for water-resistance at least once a year and resealed if necessary. We recommend this safety check for all water-resistant watches.

In the case of quartz watches, this test should be carried out after every battery change at the very least.

There is condensation on the inner surface of the crystal. What should I do?

A watch with condensation under the crystal needs to be examined by a watchmaker without delay, even if the condensation disappears after a short time.

This is one of the worst things that can happen to a watch. It means that minute particles of water have penetrated the case but the seals are still tight enough to prevent the water from evaporating.

What you have on your wrist is in effect a miniature hot tub, where the water condenses at the coolest point. The constant damp atmosphere inside the case is very corrosive and, at worst, can destroy the movement.

What is the difference between a self-winding and a manual-winding movement?

The difference between these two movements is the way in which the watch is wound up.

Manual-winding watches must be wound by hand every day. Self-winding watches are wound by an internal rotor, which responds to wrist movements.

Self-winding watches usually have a power reserve of at least 40 hours and therefore have sufficient energy reserves to maintain a stable rate when the watch is not being worn (e.g. overnight).

What brands of watches do you replace batteries in?

We replace batteries in almost all brands of watches; most can be done on the spot while you wait. Examples of common brands we work on are Bulova, Hermes, TAG Heuer, Omega, Breitling, Rado, and lots more!

These include

  • Accutron
  • Baume & Mercier
  • Birks
  • Burberry
  • Bvlgari
  • Cartier
  • Concord
  • Croton
  • Dior
  • Ebel
  • Orient
  • Patek Phillipe
  • Phillip Stein
  • Raymond Weil
  • Rideau
  • Rolex
  • Rotary
  • Tissot
  • Titan
  • Tudor
  • Wittnauer
  • etc…

What is complete overhaul?

During a service procedure, the watch will be completely dismantled and any worn or defective parts will be replaced. The movement will then be ultrasonically cleaned, reassembled, lubricated to manufacturers’ specifications and electronically timed. The case and bracelet will be refinished to the original specification where possible. We carry an extensive range of spare parts for many calibres to ensure that your watch is returned to optimum condition. For more information, kindly call our hotline or come and visit our watch doctor in outlet.

I got water/steam in my watch, what do I do?

Bring it to Time & Motions Publika immediately for a dry-out; the sooner the better as rust and corrosion can cause permanent damage. DO NOT APPLY HEAT! You will melt delicate parts inside and ruin the watch!

When should I replace my watch strap?

You should replace the strap when the leather is torn or when the leather starts to shrink where it attaches to the watch.

How can I find out what size my watch strap needs to be?

The best bet is to bring the watch in so we can accurately measure your watch wrist and ensure the strap fits properly.We carry a wide selection of watch straps in a variety of textures, colours and sizes. We can also do special orders.

Can anything be done to remove marks and scratches from my watch?

We are able to remove scratches and marks from watch cases and bracelets. Our fully equipped Case and Bracelet Department caters for all refinishing requirements. As well as polishing and graining we also offer lapping and sand blasting finishes, allowing us to refinish watches to the original specification.

I dropped my watch and it stopped; is there any hope?

While it’s possible the watch might need an internal repair, there are also a variety of small issues that might be stopping it. These can include the need for a new battery (a jolt can short a battery), the battery being jostled out of place, or even hands/digits being lose or jammed.

My watch is stopping and starting; what does that mean?

This is often a sign of a low battery. If you come into the store, we can test the battery, and replace it if it is low.

The second-hand on my watch is acting weird; it’s jumping every few seconds. What does that mean?

Some watches have a low-battery warning built-in. When the battery gets low, the second-hand will pause, then jump to where it’s supposed to be. Common intervals are three and five seconds. Come in so we can test the battery, and replace it if necessary.

Let us know if you have more questions about your watch

    We have everything you need to know about your watch.


    Schedule with us at Time & Motions


    A4 G1 02 Publika
    Jalan Dutamas 1
    50480 Kuala Lumpur



    Mon: 10.30am – 7.00pm
    Tue: 10.30am – 7.00pm
    Wed: 10.30am – 7.00pm
    Thu: 10.30am – 7.00pm
    Fri: 10.30am – 7.00pm
    Sat: 10.30am – 7.00pm
    Sun: Closed